Frequently Asked Questions

What is Cognitive Behavioral Therapy (CBT)?

CBT is an evidence based psychotherapy which effectively tackles mood problems. The therapeutic model focuses on three major components: “Physical Sensation”, “Behavior” and “Cognition”. It stresses that negative emotions, be it depression, anger or anxiety, would affect the three aforementioned components; at the same time, the three components also affect one another, and form a vicious cycle that perpetuates negative emotions and causes distress. The intervention mainly targets problematic “behavior” and “cognitions”, for example, to develop healthy habits to reduce avoidance behaviors and overcome a stressor that causes disturbances, or to identify and replace faulty thoughts with healthier and more realistic ones.

What is low intensity psychotherapy? What is its difference from high intensity psychotherapy?

Low intensity psychotherapy targets individuals with mild to moderate emotional distress, who require fewer supports and resources. Usually, a short-term psychotherapy (around 5-8 sessions) would effectively tackle the emotional problems these individuals are facing. Low intensity psychotherapy could therefore shorten waiting time and offer early intervention before problems build up.

Low intensity psychotherapy is based on the same principles of Cognitive Behavioral Therapy. Different from counselling, it stresses on self-help and our Psychological Wellbeing Officer will answer to your enquiries whenever you face difficulties in the process.

The characteristics of “low intensity” includes:

  • Shorter treatment duration (usually 5-8 sessions)
  • Less burden to service users as the time needed is shorter
  • Unconventional modes of meeting (e.g. phone or video meeting)
  • Stresses on selfhelp, and completion of homework is necessary before meeting

Different trainings are needed for “high intensity” and “low intensity” psychotherapy service providers. Both treatments have their own strengths and can adjust according to the users’ needs. To some population, “high intensity” therapy does not necessary more effective than “low intensity” therapy.

What do Psychological Wellbeing Officers do? How are they different from clinical psychologists, psychiatrist or social workers?

Our Psychological Wellbeing Officers hold a degree in Psychology and have received accredited low intensity cognitive behavioral therapy training that targets common mental distresses such as depression and anxiety. Their major responsibility is to provide probable diagnosis and intervention for the general public with mild to moderate mental distresses.

Our Psychological Wellbeing Officers will choose the suitable forms of treatment with the service users they work with, and provide one-to-one guided psychotherapy for users and help them to acquire new skills to manage their mood. If the need for a high intensity psychotherapy service is detected in some users, we will refer these individuals to other related services and health professionals (e.g. psychiatrist, clinical psychologists and social workers) for follow ups.

Psychological Wellbeing Officers (PWOs) are differ from clinical psychologists, psychiatrist and social workers in many different ways, including academic and training background, scope of service, types of service provided and their targeted users. You can refer to the table below for further details.

Does eGPS service suit me?

If you are …

  • Experiencing mild to moderate emotional distress
  • Interested in learning selfhelp emotional management strategies
  • Look for a simply and short term psychotherapy

This service might suit you.

Anyone who meet the requirements below is eligible for eGPS service:

  • Age 18 or above
  • Experiencing mild to moderate emotional distress
  • Possess basic Chinese reading and writing ability
  • Have not received clinical psychological service in recent 6 months

What could I do if my loved ones are suffering from emotional distress?

If they are willing to share their distress, you can listen to them patiently and empathetically. Usually, you might have the urge to give your opinions immediately. Yet, this is not what they want the most when they are in distress. Our experience informs us that simple companionship and to look at the problems from their point of view could effectively convey your care and support.

You can also encourage your loved ones to tackle the situation themselves, and introduce our service or other professional help (such as doctor, psychologist, social worker or counsellor) to them.

Helping family members or friends with mental distress is not an easy task. Your mood could also be affected and have the feeling of guilt, frustration or anger. Therefore, you should also take care of yourself while taking care of others. Understand that we all have our limitations, and it is fine as long as you have tried your best within your capacity.

You can also visit the Family Support Services provided by New Life Psychiatric Rehabilitation Association for extra help. https://www.nlpra.org.hk/EN/our_services/fss

How long will the treatment be?

It varies among individuals and it depends on your progress. Our service will provide at most 8 one-to-one guided self-help sessions, which usually meet weekly. 5-8 sessions are needed on average to acquire the skills.

How long is one session?

Around 35minutes per session.

Where to meet our Psychological Well-being Officer?

To reduce the risk of coronavirus infection, all therapy sessions are now held via online-conferencing platform or phone. Your psychological well-being officer will discuss with you the service arrangement best fit your convenience.

Is face-to-face meeting a must for this service?

No. There are various modes of meeting including video call and phone call. To reduce the risk of coronavirus infection, all therapy sessions are now held via online-conferencing platform or phone. Your psychological well-being officer will discuss with you the service arrangement best fit your convenience.

How to register our service?

Click the link below for registration.


Fee and Charges

Charges for individual therapy service are HKD100 per session. Fee exemption is availble according to individual income, for details please contact our service centre via 3188-2550.